These Booking terms & conditions form an entity with the other information offered on this site and with the details on the final booking form. Changes and errors occasionally occur. You should check price and availability of your chosen holiday at the time of booking.

MOERLAND HOLIDAY RENTALS is the english trade name of MOERLAND VERHUUR, Postbus 120, 3150 AC Hoek v. Holland in the Netherlands.

1. Booking

1.1 You can book your chosen property for a desired period by mail, fax or phone.

1.2 You will then receive by mail or E-mail the invoice, the final reservation form, the booking terms & conditions and the canceling insurance terms & conditions.

1.3 In July and Augustus the minimum rental period is 2 weeks. If during that period, you still want to rent for only one week the booking fee will be 48.00 euros instead of 23.00 euros.

1.4. If you want to change your booking after you receive the final reservation form, an extra booking fee of 10.00 euros will be charged.

1.5 The final reservation form needs to be returned to MOERLAND HOLIDAY RENTALS by mail. On this reservation form all the names of the persons who will make use of the property must be entered.

2. Payments

2.1 On the invoice you will find: a) the total rent b) the booking fees c) the canceling insurance fees d) and the deposit amount.

2.2 In most cases, payment is carried out in 2 terms. When you return by mail the final reservation form you need to pay 40% of the total rent and the total amount of canceling insurance fees. The remainder of the rent, the deposit and the booking fees should be settled 8 weeks before the commencing date at the latest.

2.4 If the booking takes place only 2 months before the holiday period payment will be settled in one term.

2.5 The booking will be validated once the 1st payment and the final reservation form is received.

2.6 The cancellation insurance always needs to be paid with the first payment.

2.7 The deposit is paid together with the last payment.

3. Canceling your holiday

3.1 When you book a property a canceling insurance is automatically subscribed. The canceling insurance fees are 5 % of the total rent plus administration costs. See canceling insurance terms & conditions for more details.

3.2 Should you cancel your validated holiday, you must notify it in writing by recorded delivery to our french office.

4. Arrival / Departure

4.1 If not stated differently the arrival/departure day is at Saturday.

4.2 Arrival time can not be earlier than 3:30 pm. Departure time can not be later than 8h30 if MOERLAND HOLIDAY HOMES does the cleaning of the property. If you are cleaning the property the departure time is delayed until 10h00 am. Exceptions can be made on demand in the low season periods. On arrival, our french office reception is open for check-in from 3h30 pm until 7h00 pm. If you should arrive after the opening times let us know. An additional charge may be made for arrival or departure outside these times.

5. Cleaning

5.1 If you clean the property yourself you should leave everything properly. If additional cleaning has to be done afterwards, an amount of 15.00 euros per hour will be charged.

5.2 With pets, our cleaning services is automatically subscribed and in addition to the standard cleaning service fee an extra cleaning fee of 30.00 euros will be charged.

6. Your stay in the property

6.1 You agree to stay in the property for the rental period listed on the final booking form. In any case, your stay can not exceed that rental period.

6.2 You agree to treat the property with care and consideration and report any damage or breakages prior to departure or, if significant, as soon after its occurrence as possible.

6.3 You agree to ensure that no member of your party behaves in a manner likely to cause damage to the property or its contents or offence, danger or distress to others.

6.4 You agree to leave the property clean and tidy at the end of the rental period otherwise a final cleaning charge will be made.

6.5 You agree to permit only the pets listed on the final booking form to get in the property.

6.6 You agree to permit only those listed on the final booking form to reside in the property and not to sublet or assign the property or any part of it, not to exceed the maximum number of people permitted to reside there (as stated in the property details or otherwise agreed by us and the owner).

6.7 The parking of caravans or pitching of tents is forbidden unless special agreement with us and the owner.

6.8 In case of any damages the costs for repairs/replacements will be settled with the deposit.

6.9 Additional costs such as gas, electricity, cleaning service and the extra services you have asked for in the final reservation form are settled with the deposit.

6.10 The deposit will be returned after deduction of costs at not earlier than one month after your departure.

7. Liability

7.1 MOERLAND HOLIDAY RENTALS can not accept any liability for damages and injury, which could occur to any person during their stay.

7.2 MOERLAND HOLIDAY RENTALS can not accept any liability for compensation where performance or prompt performance of its obligations is prevented or affected by reasons outside its control or by circumstances amounting to force majeure nor for any failures in the supply of public services, plumbing or sewage systems or domestic equipment (but will endeavour to arrange prompt repair).

7.3 MOERLAND HOLIDAY RENTALS can not accept any liability for changes in the inventory, carried out by the owners during holiday season, which have not been reported to us.

7.4 Children should be monitored at all times and you should verify the suitability of the equipment, particularly children cot's, high-chairs and other items as MOERLAND HOLIDAY RENTALS can not accept liability.

7.5 Swimming pool do not have depth markings and you should check the water depth before using the pool. Diving is at your own risk. Children must be monitored while being close to the swimming pool or while swimming. Children that can not swim must have appropriate equipment.